Over time, small errors often grow in their scope and effects, and in book printing this can mean that a problematic file you submit today can delay the ship date for your project (or incur extra fees). If your project is time sensitive, this can be a serious source of stress.
The Case Study: A Case-Bound Textbook
A client of mine has come back to me this year with a book printing project I used to broker for her company. Her boss had chosen a different printer for a few years, but I was fortunate enough to win back the work once my client had regained control of the print book.
My client is very detail oriented and schedule oriented. Therefore, I padded the schedule a bit before I presented it. I wanted to make sure there was room to address author’s alterations. After all, in the five years I had worked with her prior to our hiatus, her print book designers had often requested corrections on multiple pages at proof time.
That said, I was actually surprised this time that as early as the book printer’s preflight stage there were problems with the margins of the book, the placement and accuracy of running headers and folios, and, in the case of the dust jacket, missing artwork.
To put this in context, this particular job is a 305-page, case-bound textbook. Interestingly enough, the press run is only 350 copies, and the specs for the case-bound cover materials are quite unique, firm, and precise. Since most vendors with whom I work will not print anything less than a 1,000-copy run via offset lithography, and since these same vendors have only limited options for case-binding digitally printed books (in order to keep costs down), I returned to a vendor in the Midwest for this job, a vendor with precisely the equipment to use the exact materials my client needed to match a previously offset printed case-bound volume of this textbook.
So the art files didn’t pass preflight. Live matter art on the pages fell too close to the trim, and page numbers were inconsistent (and in some cases not even correct relative to odd-page and even-page placement). In addition, running headers (text at the top of the page close to the trim margin including the title of the book) were inconsistently placed.
In response, my client’s print book designer made changes in some cases, agreed to live with the limitations in other cases, and uploaded a complete new file for the entire book.
To make a long story short, this happened two more times. Additionally, on the third attempt (approximately three weeks from the start of prepress work on this title), he submitted individual corrected pages rather than a complete, single file for the print book.
Making Sense of All of This: The Implications
So at the end of the three-week period we were still at the beginning of the process. Keep in mind that this printer, like most, will not commit to a delivery date prior to receipt of a signed proof approval. If the original file submission date is eight weeks out from the requested delivery date, this is an irrelevant target if the files are wrong. Only after the proof approval form has been signed (and in this case only after a revised contract reflecting a different page count from the initial bid had been signed), does the printer schedule the printing, binding, packing, and shipping steps of the book manufacturing process.
And this is all quite reasonable since the printer did nothing wrong, and since the printer has many other clients who have carefully followed (to the letter) all protocols for preparing art files.
My guesstimate, at this point, is that the ship date will slip about three weeks. My client (the one coordinating the buying process, not the book designer) understands the problems completely and is very accommodating. She plans to change the delivery date on her marketing materials. No harm/no foul. Not every client would be this accommodating. Some would even blame the printer.
What We Can Learn From This Case Study
Learn from my client’s mistakes so you don’t make them yourself. Consider these suggestions:
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- Determine when you will need finished print books (when you absolutely need them). You may be lucky. You may have wiggle room in your schedule.
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- Tell your printer what this “drop-dead” date will be, and see how his schedule looks. Printers are often busier in certain months than in others. For case-bound print books, some will offer you six weeks, others will offer eight. (This is often prior to shipping. Be sure to ask.) Some printers, the pricier ones, will even do the work faster, particularly if they know far in advance and have been working with you for many years. But you often pay a premium for this kind of “Cadillac” treatment. Often it’s worth it.
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- If your book printer says six weeks overall, plus shipping, make your schedule seven-weeks in length. Be safe. Assume there will be corrections at the proof stage.
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- Consider all elements of the schedule: preflight, proofing, corrections, printing, binding, packing, shipping, and delivery.
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- The particular printer with whom I’m working on this job has a current 20-day schedule for production. That’s four weeks. If there is a holiday in this period, that’s longer than four weeks. Weekends don’t count. This production schedule only begins after final proof approval. Keep this in mind for your own work.
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- Assume the physical proof will ship about five to seven days after you upload book files. Confirm this with your printer. If you get a hard-copy proof, you have to add proof shipping time to this schedule (both ways, from the printer to you and back to the printer when you’re done). You may want to consider a PDF proof instead, particularly if your book has black-ink-only text. Maybe a hard-copy cover proof and a PDF of the text will suffice.
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- If you need revised proofs, ask for PDF proofs. Don’t add additional time to ship proofs for successive revisions.
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- The printer’s proof is not the place to edit your manuscript. Things happen. Granted. But make sure the margins are accurate, that you’re not too close to the trim margin, that your running headers or footers are consistently placed, and that everything else is as close to perfect as you can possibly make it.
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- Ask how close you can come to the trim margin: Usually live matter can come no closer than 3/8” from any trim. Your printer can be more specific for his equipment. (My printer for the job I mentioned says it’s 1/2”.) If anything on the page (text, photos) comes closer, it might get trimmed off and land on the bindery room floor.
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- Ask whether your printer wants a completely new file with your corrections or just individual corrected pages saved as PDFs. Ask about extra charges. The printer I’m working with at the moment charges an extra $19.00 per page for individual pages that need to be swapped out. He prefers to receive an entirely new file from my client (and will accept three sets of files, plus preflight time, prior to adding extra charges).
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- Throughout the entire process of creating PDF files and uploading them via FTP to your printer, use the printer’s “file creation and transmission” cheat-sheet, and adhere to all of its requirements. Not doing this opens you to extra charges and longer production schedules. If you don’t understand something, ask your sales rep or customer service rep.
- Not all printers have the same sense of urgency that you do. Sometimes this depends on the culture of the particular part of the USA (or other country) in which you’re printing (no offense to anyone). Pushing the vendor seldom helps. They have other clients. Particularly if the errors are yours. Some of the printers I work with will give me their cell phone numbers and take calls after hours. Others won’t even return calls or text messages as fast as I want them to during the work day, but their work comes out looking perfect. You choose your battles based on the quality of the printed samples, the overall price, and your history with the printer. As with all relationships, some things go smoothly, while other things drive you nuts.
The best single piece of advice I can leave you with is to pad your schedule–amply. Leave time for errors. They happen. Better to factor this into the schedule than to let it take years off your life.
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on Monday, December 9th, 2019 at 12:15 am and is filed under Book Printing.
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