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Printing Industry Exchange (printindustry.com) is pleased to have Steven Waxman writing and managing the Printing Industry Blog. As a printing consultant, Steven teaches corporations how to save money buying printing, brokers printing services, and teaches prepress techniques. Steven has been in the printing industry for thirty-three years working as a writer, editor, print buyer, photographer, graphic designer, art director, and production manager.

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Commercial Printing: Five-Day USPS Delivery–Ouch

I have concerns and questions about the effects of the upcoming change in postal service deliveries. On August 5, 2013, mail delivery will be cut from six days a week to five.

I understand the congressional mandate to pre-fund healthcare benefits for future retirees (although I also believe this requirement does not pertain to any other government, or quasi-government, organization).

I also understand the need for the Post Office to be solvent (although I personally would pay more for services). But overall, this reduction in delivery days scares me. Here are a few reasons why.

Magazine Printing Schedules May Be Compromised

I spent over a decade consulting for an organization that publishes news magazines. Over this time, I became acutely aware of how magazine content stays in flux as long as possible to keep the news current (and keep the print advertisements coming in). But, for many periodicals, once the editorial and ad deadlines have closed, the magazine printing schedule runs like clockwork to ensure magazine delivery on Friday or Saturday, when the subscribers will have time to comfortably read and digest the material. Pushing delivery to Monday may change how the news content is taken in. Instead of being embraced as a recap of the prior week’s news, a magazine that arrives on Monday may be greeted by readers who have already moved on to the new week.

So the magazine printing businesses will need to close their issues earlier to complete production and get the magazines into the mail earlier (compromising coverage of the news), or they will need to deliver the periodicals on Monday or Tuesday.

Granted, a lot of magazines will move from Post Office delivery to private delivery firms. This will keep delivery schedules intact, but it may also raise costs, which could damage the viability of the periodicals.

Omitting weekend delivery of magazines may also affect shopping trips by readers interested in print advertising in these very magazines, and this may cause further erosion of print magazine advertising and a move toward Internet ads.

Will Magazines Be Processed Over the Weekend?

Here’s another concern. Will magazines entered into the mail stream over the weekend even be processed over the weekend, or will they be processed on Monday? Or, will there be slippage of extra processing work into Monday, as there often is over a holiday weekend? These are relevant questions that the USPS has not yet answered.

Will This Encourage More Magazines to Produce Online Issues Only?

In many cases print magazines have embraced digital technology to remain solvent. Having both print copies and digital distribution has made sense. But with a shift from six-day to five-day delivery, the digital edition of a magazine may be available a number of days before the print version lands on your door stoop. Will this further erode the distribution of print magazines? Will advertisers opt for the quickest distribution route and pull ads from print issues to place them in online news venues?

How Will This Affect Direct Mail Advertising?

Moving from six-day delivery to five-day delivery is a 16 percent decline. That’s simple math. However, the big question is whether this decline will affect direct mail package production and delivery. Will more businesses advertise online? Will direct mail packages disappear?

I’m actually quite hopeful in this area. Everything I’ve read recently has emphasized the effectiveness of printed marketing collateral. People seem to like its tangible nature. They often have so much junk mail in their email boxes that a few dramatic direct mail pieces can interest them far more than all of their email newsletters and ads.

But I’m not absolutely certain. This remains to be seen.

What About First Class Mail?

People seldom write letters by hand. In fact, if you want to show respect and appreciation after a job interview, send a hand-written thank-you note. So few people do this that it will set you apart from your competition. It shows class.

Will five-day delivery affect First Class Mail delivery? And if so, how?

Private Delivery Services

I had lunch today with the VP of a local, private delivery services, a friend of many years (we’ll call him George). We discussed this issue. Although his organization stands to benefit from the shift away from six-day delivery to five-day delivery, George made a good point. Private delivery firms such as his keep their prices low by delivering only to certain ZIP Codes. George delivers multiple bundled copies of a number of magazines, tabloids, and broadsheets to downtown locations (i.e., saturation-level), and then delivers fewer individual copies (one at a time), to selected suburban subscribers within a limited distance from the center of town. “We’re not the Post Office,” George said. “They can’t even do it for what they charge.” He made a good point.

The Rise of FedEx and UPS

FedEx and UPS are great. But I’m always surprised at how expensive they are. USPS prices almost always seem to be more reasonable. Will privatizing delivery services cause prices to rise further? Will this increased cost of doing business be the death knell for magazines and newspapers? Will it be so cheap to have only an online news presence that printed copies cease altogether?

The Business Case for Five-Day Delivery

The Post Office has been losing money for a long time. I can understand the push toward reduction of services or even privatization. I can even understand the push toward letting more efficient companies step in and fill the void. That’s the basis of capitalism. However, I’m just concerned about the magazines and newspapers.

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